Privacy Policy

We're pretty minimal when it comes to data collection. We only grab what we actually need to work with you and run our business properly.

The basics you give us directly:

• Your name, email, phone number when you reach out
• Project details and preferences you share during consultations
• Site addresses and property information if you're working with us
• Feedback, testimonials, or comments you choose to provide
• Payment info when we process invoices (though our payment processors handle the heavy lifting there)

Technical stuff our website picks up:

• IP address and general location data
• Browser type and device info
• Pages you visit and how long you stick around
• Referral sources – like how you found us

We don't use invasive tracking or anything creepy. Just standard website analytics to understand what's working and what's not.

Straight up – we use your info to deliver the architectural services you're looking for and keep our studio running smoothly.

Here's the breakdown:

• Project work: Creating designs, preparing documents, getting permits, all that good stuff
• Communication: Responding to inquiries, sending project updates, scheduling meetings
• Legal compliance: Meeting building codes, zoning regs, professional licensing requirements
• Business operations: Invoicing, contract management, maintaining project records
• Website improvements: Understanding how people use our site so we can make it better
• Occasional updates: Sending newsletters or project showcases (but only if you've said it's cool)

We're not selling your data to third parties or using it for weird marketing schemes. That's just not our style.

We keep your information pretty locked down. But there are a few situations where we need to share it:

Service providers we trust:

• Cloud storage platforms where we keep project files secure
• Email and communication tools we use daily
• Payment processors for handling transactions
• Web hosting and analytics services

Project collaborators:

• Structural engineers, contractors, consultants working on your project
• Building departments and permitting authorities (when required by law)
• Property surveyors or other specialists you've approved

Legal requirements:

• If we're legally obligated to disclose info (court orders, etc.)
• To protect our rights or the safety of others
• During professional audits or regulatory reviews

Everyone we work with is bound by confidentiality agreements. We don't just hand your info over to anyone who asks.

Yeah, we use cookies – but not the delicious kind. These are small files that help our website function properly and remember your preferences.

What we use them for:

• Essential cookies: Keep the site working, maintain your session
• Analytics cookies: Help us see which pages are popular, how long visits last, that sorta thing
• Preference cookies: Remember your settings and choices

You can disable cookies in your browser settings if you want, though some parts of the site might not work as smoothly. Most browsers let you control cookie preferences pretty easily.

We use Google Analytics to understand site traffic, but we've configured it to respect privacy as much as possible.

Security isn't just something we think about for buildings – we take digital security seriously too.

Our protection measures:

• SSL encryption for all data transmitted through our website
• Secure cloud storage with encryption at rest
• Regular backups to prevent data loss
• Limited access – only team members who need it can see your info
• Strong password policies and two-factor authentication
• Regular security audits and software updates

Look, no system is 100% bulletproof, but we're doing everything reasonably possible to keep your information safe. We stay current with industry best practices and continually improve our security measures.

If there's ever a data breach (knock on wood), we'll notify you promptly and let you know what happened and what we're doing about it.

It's your data, so you should have control over it. Here's what you can do:

You have the right to:

• Access: Request a copy of what personal info we have about you
• Correction: Ask us to update or fix any inaccurate information
• Deletion: Request we delete your data (with some legal exceptions for completed work)
• Opt-out: Unsubscribe from marketing emails anytime
• Data portability: Get your info in a format you can use elsewhere
• Object: Say no to certain types of data processing

How to exercise these rights:

Just shoot us an email at studio@kylarionthquinth.info or give us a call at (604) 555-8721. We'll respond within a reasonable timeframe, usually within 30 days.

Keep in mind that we might need to retain some information for legal or professional liability reasons, especially related to completed architectural work. That's standard practice in our industry.

We don't keep your information forever – just as long as we actually need it.

Here's generally how long we hold onto stuff:

• Active project data: Duration of the project plus several years after completion
• Financial records: Seven years (Canadian tax law requirement)
• Contract documents: As long as legally required, usually 7-10 years
• Marketing inquiries: A couple years if you don't become a client
• Website analytics: Typically 26 months, then it's anonymized

For architectural work, we're professionally required to maintain certain records for liability and insurance purposes. It's part of our professional obligations under Canadian architectural regulations.

Once retention periods expire, we securely delete or anonymize your data. We're not hoarders – we only keep what's necessary.

Our website might link to other sites – suppliers, material manufacturers, industry resources, that kind of thing. Once you click through to another site, our privacy policy doesn't apply anymore.

We try to link to reputable sources, but we can't control what other websites do with your information. It's worth checking out their privacy policies if you're concerned.

Services we integrate with:

• Google Maps for location services
• Social media platforms if you interact with our content there
• Payment processors for secure transactions

Each of these has their own privacy practices, so you might wanna review those if you're interested in the full picture.

Privacy laws evolve, our business changes, and sometimes we need to update this policy. When we do, we'll post the updated version here with a new "last updated" date at the top.

If we make significant changes – like fundamentally altering how we handle your data – we'll let you know more directly, probably via email if we have your contact info.

We recommend checking back here occasionally, especially if it's been a while since you last reviewed it. But honestly, we're not planning any major shifts in how we approach privacy. Our philosophy is pretty consistent.

Our services are geared toward adults making decisions about architectural projects. We don't knowingly collect information from anyone under 16.

If you're a parent or guardian and you think your kid has provided us with personal information, please reach out and we'll delete it promptly.

Our website isn't designed to appeal to children, and we don't market to them. It's all pretty adult stuff – building codes, sustainability metrics, design concepts, etc.